Break new ground with your projects and our strategy.
We have decades of experience in community outreach for construction projects in real estate, transportation, public facilities, and environmental remediation. Our unique approach ensures that stakeholder concerns are addressed at the ground level before they have a chance to fester and escalate. We make it easy for people to get information from a variety of communications platforms, we speak their language, and through respectful, authentic dialogue we ensure concerns are addressed in a timely manner.
|ICF International||Fire Station 39|
|Lee & Ro||San Vicente Emergency Generator Project|
|Granite Construction||Bakersfield Aggregate Facility|
|Orange County Transportation Authority||Interstate 405 Improvement Project|
|Exposition Construction Authority||Expo Light Rail Phase 2|
|Gerding Edlen Development||Mixed-Use Construction Outreach|
|Phelps Dodge Development Corp||Verde Valley Ranch, Clarkdale|
|Playa Vista||Village at Playa Vista|
|Southern California Edison||Community Outreach Program for the Simi Valley Substation|
|Standard Pacific Homes||North Lake Lofts|
|City of Santa Monica||Santa Monica Pier Renewal|
|LaTerra Development, LLC||Glassell Park Construction Relations|
|Regional Connector Contractors||Regional Connector Transit Project|
|Seaview Investors||6399 Wilshire Blvd. Hotel Conversion
Expo Construction Authority
Public Affairs & Construction Communications Services
About the project
One of the busiest transit lines in Los Angeles, the Expo Line stretches from Downtown Los Angeles to Santa Monica, steps from the ocean. Its construction spanned many years, funded in phases, and challenged by building around the most congested, dense and diverse communities in the region. After being plagued by issues and delays in the first phase, Consensus was engaged to ensure the second phase of construction would be well-received by community stakeholders and restore faith in the project. Consensus designed a comprehensive construction communications program to inform communities of temporary impacts in a timely manner and keep them updated on the progress of this iconic line. Consensus delivered an integrated public relations program including creative content, website development, construction alerts, social media platforms and updates, newsletters, and community meetings.
Full-Time On-Site Community Liaison in Carson
About the project
During the most impactful stages of a major construction and remediation project, Consensus established and staffed a full-time community relations office. The site was a 157-acre former landfill in Carson, adjacent to the I-405 freeway, a residential community of mobile home parks, and single family homes. The site was being prepared for development using a technology known as Deep Dynamic Compaction (DDC), the process of compacting soil and underlying waste by dropping a heavy weight from a rig, causing significant noise and vibration impacts to neighbors. Consensus reduced anxiety among neighboring residents with an onsite liaison who proactively addressed issues and immediately responded to incoming calls or questions, identifying and resolving issues before they escalated.
Construction Relations for LA’s Largest Master Planned Community
About the project
Consensus implemented a construction relations program for Playa Vista’s $100 million traffic mitigation program. Designed to be a mixed-use, live-work community, the project in West Los Angeles is surrounded by mature residential neighborhoods and wetlands. The traffic mitigation program included dozens of road widening, intersection improvements, and traffic circulation improvements throughout the area. Consensus utilizes multiple channels to inform and engage stakeholders in affected areas. In addition, Consensus worked proactively with residents and businesses to minimize the impacts of construction and resolve any issues before they escalated. The program included multilingual materials, a project hotline, website, direct mailings, community and business walks, signage, community meetings and elected official briefings.